Get help / Referrals
Here’s how to access support through Bosco Society.
Bosco Society provides supported accommodation and practical support for people experiencing homelessness. Referrals are managed through the Mainstay Gateway system. This page explains what to do next — whether you’re seeking help yourself or referring someone as a professional.
Speak to Sefton Housing Options
If you are homeless or at risk of sleeping rough, please call the Housing Options Team on 0151 934 3541, if after 5pm please ring 07546 693 957Talk to Bosco House
We can explain the route and help you understand next steps.Attend an Assessment Point
Start the Mainstay Gateway assessment in person.What you’ll need
A simple checklist to help the process run smoothly.
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Mainstay Gateway
To access services linked to the Mainstay Gateway system, you must call the Housing Options Team on 0151 934 3541, if after 5pm please ring 07546 693 957. At which point you will be triaged before your assessment.
Clients must then complete an assessment form in person at a designated Assessment Point.
If you are an agency worker whose client needs an assessment then you should:
- Advise your client to attend in person at an Assessment Point (you are welcome to attend as well to offer support), or
- Complete an electronic referral form.
However, if you complete an electronic referral your client will still need to complete the Consent Form. If the Consent Form isn’t provided with the referral this will lead to a delay in your client accessing the services.
What you’ll need
If you don’t have everything, don’t worry — start the process anyway. This just helps things move faster.
01
Your name and date of birth
02
Current situation
Where you’re staying? Where you’ll be tonight?
03
Current Support
Details of any current support worker or agency details (if applicable)
04
Immediate Risk
Details of any immediate risks or safeguarding concerns
05
Your Health
Details of any health needs you want staff to be aware of (if relevant)
Referring as a professional
If you’re referring someone through Mainstay Gateway, you can:
Attend an Assessment Point with your client to support them through the process, or complete an electronic referral form on their behalf.
Mainstay will confirm the most appropriate route and what information is required.
Not sure where to start?
If you’re unsure which route applies, contact Bosco House and we’ll explain the next step clearly.
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